Summary: Cut through the automated systems and find out how to speak to a live person at Experian, no matter which service you need.

Have you tried contacting Experian customer support but got stuck in an endless loop of automated prompts? I’ve been there. And I know how incredibly frustrating it can be to try to speak to a live person at Experian.

About 32% of major companies use artificial intelligence in customer service, according to an article by Emerj Artificial Intelligence Research. Unfortunately, artificial intelligence isn’t always intelligent or useful.

Sometimes you don’t want to talk to a computer, you just want an answer! Instead, you’re stuck trying to decide if option three or four is best or if you should return to the previous menu and try again.

Why can’t you just speak to a live person at Experian?

If you’re looking for an Experian phone number, look no further. We’ve got the goods right here.

Make sure you save this article for later. If you don’t need the customer service phone number right now, You may need it next week, next month, or next year.

General Inquiries and Assistance

How To Speak To A Live Person At Experian

Almost everything nowadays can be done online. But sometimes, you just want a real person on the other end of the line.

If you’re struggling to contact any of the Experian services, contact them at the number listed below.

If you’re not sure?

Call the Experian phone number for their National Consumer Assistance Center at 888-EXPERIAN (888-397-3742) for help, and they’ll point you in the right direction to speak to a human.

Experian Customer Service Hours

If you want to speak to a live person at Experian, you’ll need to call customer service during their operating hours.

  • Monday – Friday:  6 a.m. to 8 p.m. PT
  • Saturday – Sunday:  8 a.m. to 5 p.m. PT

Credit Report and Score Services

So many things in life hinge on your credit score. That’s why Experian lets you track your FICO Score for free when you create an account.

If you need help with your credit score, Experian customer service can help.

No need to search for the number – we did the hard work for you.

A quick call to 866-617-1894 can get you the help you need.

Experian Phone Number For Credit Score Help

Experian Credit Report Phone Number

Your credit report drives your credit score. Mistakes or collections accounts on your credit report can drag your score down.

It’s a pretty big deal, and if there’s a problem, you may not know who to talk to.

One option is to call the number listed on your credit report.

But if you want to talk directly to Experian?

That’s easy to do when you call 866-617-1894.

You can connect with a real person if you call during customer service hours, which are Monday through Friday from 6 a.m. to 8 p.m. and Saturday and Sunday from 8 a.m. to 5 p.m. PT.

Credit Tracker Phone Number

Experian’s credit report is limited to your credit history on file at Experian. Credit Tracker gives you your credit report and scores from all three credit bureaus.

Want to know more?

The Credit Tracker phone number is 479-343-6239.

Quick Tip:  Track the Right Score!

A lot of people make the mistake of tracking their VantageScore, which you can get from many free credit score providers. 90% of lenders use your FICO score when making lending decisions.  MyFICO is the best place to get your FICO scores.

Experian Boost™ Phone Number

Experian Boost™ can instantly improve your credit score.


By adding on-time utility payments to your credit report.

To contact Experian Boost™ or get help if your bank account isn’t connecting, call Experian customer support at 866-617-1894.

LEARN MORE:  Experian Boost™ Review:  The Pros & Cons of Boost

CreditWorks Phone Number

For in-depth credit scores and reports, look at CreditWorks.

The easiest way to get in touch with a customer service live person at Experian CreditWorks is to call 479-343-6239.

The free Basic account doesn’t require a credit card to sign up. You also have the option of a paid Premium plan for a more comprehensive approach.

Identity Protection Services

IdentityWorks Phone Number

IdentityWorks is Experian’s identity theft monitoring service. It can detect changes in your credit report.

And if you’re at risk of fraud?

The service will contact you right away.

The Experian phone number for IdentityWorks is 877-890-9332.

IDnotify Phone Number

For more control over your personal data, IDnotify from Experian is where it’s at. The service provides credit and identity monitoring, identity theft insurance, and full-service identity restoration.

Managing your account online is a cinch.

Luckily, contacting them is just as easy when you call the customer service phone number at 888-280-6971.

ProtectMyId Phone Number

ProtectMyId takes identity fraud seriously.

If your identity is stolen or you’re a victim of fraud they’ll assign a dedicated Identity Theft Resolution Agent to work with you.

Not bad, ey?

If you need additional support, contact ProtectMyId directly at 877-440-6943.

Account Management and Cancellation

Number To Cancel Experian Service is the gateway to nearly every Experian service. It has everything you need from checking your free Experian credit report and credit score to managing the nitty-gritty of your account details.

Call the Experian USA number at 479-343-6239.

You’ll start with an automated attendant to help you get to the right department.

But talking to a real person?

It’s simple if you call during these regular customer service hours:

  • Monday through Friday from 6 a.m. to 8 p.m. PT

  • Saturday and Sunday from 8 a.m. to 5 p.m. PT

Specialized Services

Experian Landlord Login Phone Number

Credit check services from Experian are a dream come true for landlords.

Just imagine…

Access to background checks on over 220 million US consumers to help you screen tenant applications.

That’s what you get with Experian Connect.

You can pick from two regional offices when contacting them for help.

The corporate headquarters in Costa Mesa, California, can be reached at 714-830-7000. Otherwise, call 224-698-5600 for the Schaumburg, Illinois, office.

Security and Fraud Services

Number To Freeze or Unfreeze Your Experian Credit Report

If you may have been a victim of identity theft, you might want to freeze your credit. Freezing your credit will prevent anyone from opening new credit accounts in your name.

Submitting a request to freeze or unfreeze your Experian credit file online is a breeze.

The Experian security freeze customer support number is 888-EXPERIAN (888-397-3742) if you want to contact Experian by phone.

For a paper trail, you can request it by mail, too.

The Experian address to request a lock on your credit is:

Experian Security Freeze

P.O. Box 9554
Allen, TX 75013

Experian Number To Report Fraud

Experian’s Credit Fraud Center is a one-stop shop to view your report and check for potentially fraudulent activity.

I can hear you now…

Does everything have to be done online? How do you speak to a live person at Experian?

Keep this number handy: 888-EXPERIAN (888-397-3742).

That’s the Experian USA number!

Number of Experian Dispute Resolution Center

Disputing information on your Experian credit report is free and easy to do.

Want to know how?

Look for the phone number on your Experian credit report.

Can’t find it?

In that case, Experian’s phone number is 888-EXPERIAN (888-397-3742), and they can help you locate it.

Additional Information

Experian Address

Experian has offices all over the world and sometimes the address changes depending on why you need to reach them.

Here are a couple of useful Experian addresses:

Address for disputes:

P.O. Box 4500, Allen, TX 75013

Address for credit freeze:

P.O. Box 9554, Allen, TX 75013

North American Headquarters:

475 Anton Blvd., Costa Mesa, CA 92626

Corporate Headquarters:

Newenham House, Northern Cross, Malahide Road, Dublin 17, Ireland

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Joel Maynard
Jul 2, 2021 7:33 pm

Speaking to a person is a joke.

Experian is not a real company with people it is only a digital Robot company and not even a good one where a robot can talk intelligently to a person. They should hire some teenagers to help with programming.

Feb 7, 2024 11:22 am

Horrendous service. There is no opportunity to talk to a person. Their machine glitches and repeats the prompts multiple times. The options are limited to two. If you have questions that are outside of two limited categories, then too bad. If you try to select one of the options, the machine offers to send you some vague info via mail or email.

This is NOT the 21st century service. It feels more like a scam than a customer-oriented service.

Anne joness
Nov 10, 2020 3:38 pm

You live person hot line is a joke no human ever answered the phone after many many many phone calls

Jan 17, 2024 7:44 am

Experian’s National Consumer Assistance Center should be renamed the National Consumer Resistance Center. A dreadful experience!

Stanley Kanter
Nov 30, 2020 11:33 pm

I am trying to place a temporary release on the freeze on my account. I get directed to a form that requires my name, current address, SSN, etc. I complete all required blanks including my PIN. When I submit the form it is rejected due to lack of prior address as well as a couple other items that are not on the form. In other words, it is requiring information that there is not option to enter. I have tried calling the only listed telephone number and run through a circular telephone tree.

Site does not accept my user name or password. I have tried entering my SSN and birthday which is rejected as unacknowledged.

The only option offered is to mail information. This will undoubtedly take at least two weeks with mail delays.

Please advise. This is extremely frustrating.

John Droz
Mar 27, 2024 12:03 pm

I called the number you listed and immediately got into a loop

Mar 29, 2024 2:40 am
Reply to  John Droz

Appreciate the feedback – we will look into it 🤔

Zanele Precious Shabalala
Mar 8, 2024 5:41 am

Why is it so difficult to reach this people from experian? this cant be a real company at all

David P. McCarville
Jun 21, 2021 3:00 pm

trying to remove a credit freeze. Have to have a PIN to remove which I don't have, how do I get my PIN

Vicki Ratliff
Feb 10, 2021 12:38 am

I believe that I froze my credit on 6/18/2020. I would like to start the freeze again on 2/16/2021.

Frank E. Iaquinta, MD
Nov 17, 2020 9:23 pm

I keep going around in circles but cannot obtain access to a human to discuss a dispute in my report from Equifax and Experian but not from Transunion. In your letter of disclosure to an outside company, "Prime Lending" you claim a derogatory public record or collection filed. As a result your score for both Experian and Equifax are reported as 710 – whereas Transunion is 783! It is terribly important that I speak directly with an individual to explain this matter.

James Robbins
Nov 10, 2020 8:06 pm

I am trying to open an account. My bank is not listed. I use the 717 credit union in Warren Ohio. Can you please contact me and advise.
Thank you

Jim Robbins